FAQ

Students and Teachers can insert images in text materials, comments, and blog posts two ways:

1. By indicating the URL of an image that is online:

    Click the online image icon and following the prompts to insert the image URL and set the size.

insert_image.png

2. By uploading an image from your computer:

    insert_image_1.png

 

insert_image_2.png

 

insert_image_3.png

Just browse to the image on your computer, then follow the prompts to resize the image and insert it into the text field.

Yes, teachers and students must include a Skype account in their profile in order to schedule live sessions, although they can use other tools if they want. Skype is integrated into the site as the default video conferencing tool.  For your privacy, your Skype account is not public on the site. Here are the steps to add your skpye account:

Go to your profile

Do I have to use Skype for schedule live sessions? 

Edit the "Personal Details" section

  edit personal details    

Add Your Skype Name (the last field on the page)

add skype name

Click On "Save"

Why Skype?

Skype is the most widely-used video conferencing software in the world, so we built it into the site to make it easier for everyone. Teachers can also add an appear.in "learning material" to their classes and sessions, which will allow them to chat using video and audio for free without any software for up to 8 people. You can also use some other video conferencing software for live sessions such as Zoom, Line, Google Hangouts, etc. if you like.  Download Skype

 

 

 

 

 

The site is user-friendly enough that students can learn how to do most things on their own and to get the most of it that we suggest you to fill up all the information at your profile. You are welcome to use your native language (Chinese, Japanese, Korean,Portuguese and Russian) to create your profile. You can always change the language setting on the top of right side of the main menu.

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The reason we ask you complete a detailed profile is so other students and teachers can discover and network with you based on your background and shared interests.  Questions?  Contact us.

When new content is posted that students need to be able to read in their own language, we first use a machine translation.  While we understand machine translations aren't perfect, we believe that in most cases they're better than nothing.  The most important content will also be translated professionally.

We try to help you find great teachers by showing you detailed profiles, reviews from other students, introduction videos, blog posts, the classes they build, and by encouraging teachers to offer free or cheap trial lessons.  Teachers who receive multiple complaints and low ratings from students are not allowed to continue teaching on f2fenglish.com.  Some teachers are new to teaching English online and will need some practice with students to become great teachers.  New teachers can be great for students because they are typically willing to meet for free or for a very low rate to get online teaching experience and feedback from students.

Yes, but it will be a bit more challenging at first, especially if you are trying to work with teachers who don't speak your language at all.  You may have a better experience if you find a teacher who has at least a basic knowledge of your language, mainly for coordinating logistics.  Students with at least an intermediate level of English have more options because they have an easier time communicating with more teachers, and they can understand more of the written English on the site.  On the other hand, we've also seen cases where students and teachers work together by relying on translation software such as Google Tranlate combined with our chat or messaging features.  It depends how much effort you are willing to put into it.

If you aren't happy with a review, please contact us at support@f2fenglish.com to explain why, and we'll help sort it out, up to deleting it if necessary.  Keep in mind that reviews are meant to help students and teachers decide whom to work with, and not all reviews will be flattering.  But we understand people can exaggerate or use inappropriate language, so we will certainly work with you to keep reviews professional and accurate.

If payment for the session or class was made through f2fenglish.com, you can email support@f2fenglish.com to request dispute resolution assistance.  Provide all relevant details (including screenshots, if possible) to help our staff understand the facts as you see them.  In a dispute resolution process, Face-2-Face English Center seeks to get the best agreed upon outcome for both students and teachers by collecting information from both sides and presenting the facts to facilitate a resolution, but we cannot guarantee we can make everybody happy every time.  During dispute resolution, it may be necessary for Face-2-Face English staff to speak with you on the phone or over Skype.  Face-2-Face English Center does not "refund" or "collect" money from students or teachers.  The transaction happens between students and teachers with Face-2-Face English Center merely providing the platform, therefore for any refund or collection to happen, both the student and teacher must agree.

If payment for the session or class was not made through f2fenglish.com, then Face-2-Face English Center does not provide any dispute resolution service. 

Students and Teachers can insert images in text materials, comments, and blog posts two ways:

1. By indicating the URL of an image that is online:

    Click the online image icon and following the prompts to insert the image URL and set the size.

insert_image.png

2. By uploading an image from your computer:

    insert_image_1.png

 

insert_image_2.png

 

insert_image_3.png

Just browse to the image on your computer, then follow the prompts to resize the image and insert it into the text field.

In short, you should teach on F2FEnglish.com because we provide you with a world-class English teaching platform and give you great autonomy to teach based on your strengths and areas of interest.  Awesome features of the user-friendly platform include:

  • Ability to create a rich, professional-looking teacher profile to attract students
  • Scheduling and payment system for live sessions
  • You set your own hourly rate for live sessions
  • Ability to create paid, engaging, interactive, asynchronous classes on whatever topics you want (as long as students will learn English) - grow your income while you sleep!
  • Teach using audio, video, text, and over thirty different interactive learning material types, such as interactive video, drag-and-drop, quizzes, presentations, audio/video/text response questions, and many more.
  • We advertise for you in the world's hottest online English learning markets

Yes, teachers and students must include a Skype account in their profile in order to schedule live sessions, although they can use other tools if they want. Skype is integrated into the site as the default video conferencing tool.  For your privacy, your Skype account is not public on the site. Here are the steps to add your skpye account:

Go to your profile

Do I have to use Skype for schedule live sessions? 

Edit the "Personal Details" section

  edit personal details    

Add Your Skype Name (the last field on the page)

add skype name

Click On "Save"

Why Skype?

Skype is the most widely-used video conferencing software in the world, so we built it into the site to make it easier for everyone. Teachers can also add an appear.in "learning material" to their classes and sessions, which will allow them to chat using video and audio for free without any software for up to 8 people. You can also use some other video conferencing software for live sessions such as Zoom, Line, Google Hangouts, etc. if you like.  Download Skype

 

 

 

 

 

Yes, as long as you have their permission.  We take intellectual property rights very seriously, because content creators invest a lot of time in building great content, and they usually want proper attribution if someone else uses content they created, or they don't want anyone else using it at all.  In general, most content creators/owners do not allow commercial use of their content.  We have engaged some of the biggest content providers to seek special permissions to allow teachers on f2fenglish.com to use their content for commercial purposes, as long as they give proper attribution.  Generally, they've said no, with one important exception so far: Voice of America.  Teachers on f2fenglish.com are free to use any Voice of America content in their free or paid lessons as long as they do not alter the original content and they provide proper attribution.  This is great news for Face-2-Face English Center teachers, because VOA's "Learning English" site (www.learningenglish.voanews.com) is an incredible resource for videos, audio, and articles intended for English learners.  Note that VOA can revoke this permission at any time if they discover teachers are abusing these rights by modifying VOA content or not providing proper attribution, so please respect the use guidelines we've outlined here.  We also contacted TED.com, but they will not allow any use of their content for commercial purposes, so teachers cannot use any TED content on f2fenglish.com.  BBC told us we that teachers can include links to their content, but cannot embed it directly into lessons or classes.

Most of the questions we get about this are from teachers who want to include videos created by someone else within their classes or sessions.  We have found that many video publishers on platforms like Youtube, Vimeo, Youku, etc. will often grant reuse permission if you simply contact them and ask them.  Always be sure you obtain this permission in writing from them before including their videos anywhere on f2fenglish.com.  Besides obtaining permission from the video creators directly, you can also search for videos that explicitly permit reuse under a Creative Commons license.  Finding these videos can be tricky, but the easiest places to look are Youtube and Vimeo (note that Youtube and Vimeo are blocked in China).  For Vimeo, click here to see all their Creative Commons content, and choose the "Attribution" category.  For YouTube, here are the steps to take to find CC content:

1. Type your search in Youtube's search by like you normally do.

2. Click "Filters" when you see the search results.

3. Click "Creative Commons"

4. YouTube doesn't display the specific Creative Commons license for videos in the list of results.  To see the specific license, you need to open the video and click the "More" link to expand full details for the video.

5.  Check the specific license for the video and make sure it says "reuse" before you include it in any of your content.  Always be sure to provide proper attribution.

 

No.  This platform is meant to help members teach and learn English.  Cluttering the site with ads will negatively impact the user experience.  If you really like a product or service to help people teach or learn English, share it with us by emailing support@f2fenglish.com, and we can add it to the Learning or Teaching Resources section if it looks like members will benefit from it.

We hope the site is user-friendly enough for you to figure out how to do most things on your own, but we also have build a class specifically to teach teachers how to get the most out of the platform.  The class isn't published yet, so stay tuned.

Yes, you can put links to your own website in your profile, blogs, comments, messages, classes, sessions, etc..  We know many freelance online English teachers appreciate the opportunity to "hang their shingle" in marketplaces like Face-2-Face English Center where they can find students that may be interested in learning with them outside this platform.  Our hope, however, is that teachers will take advantage of the rich social learning features available at f2fenglish.com and build out some content that will benefit members.  The more high quality content you create on the platform, the more students will discover it through organic search, which increases membership and makes the community more diverse and fun for everyone.  So, go ahead and promote your own website or business here - just be tactful about it and try to also leave something of value for members and visitors.

When new content is posted that students need to be able to read in their own language, we first use a machine translation.  While we understand machine translations aren't perfect, we believe that in most cases they're better than nothing.  The most important content will also be translated professionally.

Yes, as long as you speak English well and are capable of teaching English to your target audiences, then you're welcome to post your profile, build classes and conduct sessions.  Many students prefer working with a teacher who speaks their native language fluently.  And some students are looking for a bargain, so may be more interested in a teacher from the Phillipines or India for $8/hour vs. someone from Australia for $45/hour.  We aim to help students meet a wide range of teachers to suit their needs and fit their learning budget.

To teach here, you have to follow our terms of use.  If you're a new teacher, you're welcome to use this platform as long as you are being up-front with students about your experiene and you are making an effort to improve your skills.  To become a good online English teacher takes a lot of practice, and to get this practice you will need to spend time teaching.  One benefit of joining Face-2-Face English as a new teacher is that many students are happy to work with you as you hone your skills and experiment with techniques.  In exchange, they expect you to teach for free or a very low rate.  Another benefit of joining as a new teacher is that you can connect with more experienced teachers and even take their classes aimed at helping new English teachers learn the trade.